ONE OF A KIND

Made with white card topped with pearl paper and grey patterened paper. Banner at the top of the card made from pearl paper as background topped with white card with a handstamped for you with love on your birthday message. Silver 70 numbers with 2 stars next to it with a lovely simplistic happy birthday topper at the bottom of the card. Green paper inside of card with a handstamped happy birthday message. Card and envelope are both inside a clear sealed bag. Card comes with it’s own envelope. Card and packaging have handmade with love sticker at the back. 1st class royal mail. If ordered on sunday will posted on monday morning. 

Shipping Policy

Cards bought from my shop are delivered to UK destinations by first class royal mail.

Which usually takes 1-2 working days first class. Majority of all Royal Mail first class post arrives the next working day, however this is not a guaranteed or tracked service and sometimes it can take a little longer. 

Refund Policy

 I understand that from time to time you may wish to return a product to me. I have created this 30 day returns policy to enable you to return products to me in an appropriate situation.

I receive the returned product within 30 days following the date of purchase of the product; the returned product is unused, in its original unopened packaging (with any seal or shrink-wrap intact, with any labels still attached) and you comply with the returns procedure set out below; and none of the exclusions set out below apply; i receive the returned product within 30 days following the date of purchase of the product.

If you do require to do this please email krystalshandmadecards@gmail.com and give as much detail as possible as to why you are returning your item, whether wrong item, dissatisfied with product etc. I will then contact you and you can then send the item(s), packaged securely and appropriately, post the package to the address i provide in reply to your initial email.

You will be responsible for paying postage costs associated with returns under this policy, except in cases where i have acknowledged error.

I will notify you via e-mail of your refund once i've received and processed the returned item.

You should expect to receive your refund within 30 days of posting your package; however, in many cases you will receive a refund more quickly.

Cancellation / Return / Exchange Policy

If you cancel you order before it is shipped i will issue a full refund. However, if your item has been dispatched then please follow the refund policy. 

For cancelling you order I require quick notification of this. If the card is pre-made I will normally post it the same day if it's made to order it will get posted the next morning. 

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